Batteries that drain fast
An hour of runtime on a machine that used to last all day. Normal wear after a few years, and straightforward to replace.
Batteries that die by lunchtime, charging ports that only work at an angle, and laptops that will not wake up at all.
Every lithium battery wears out. After three or four years of daily charging, a laptop that once ran all day will struggle to reach an hour, and the machine starts throttling itself to compensate. That is normal ageing rather than a fault, and replacing the cell is one of the cheapest ways to make an otherwise healthy machine useful again.
Charging problems are more varied and worth diagnosing properly before spending anything. A laptop that will not charge might have a worn port, a failed cable, a dead charging circuit on the board, or simply a battery that has stopped accepting current. They present almost identically, and the fix ranges from a ten-dollar cable to board-level work — which is exactly why we test before quoting.
One thing worth taking seriously: a swollen battery. If your trackpad has started lifting, the case is bowing, or the laptop no longer sits flat, stop using it and stop charging it. Swollen cells are a genuine fire risk and puncturing one makes it far worse. Power the machine down and bring it in rather than carrying on and hoping.
An hour of runtime on a machine that used to last all day. Normal wear after a few years, and straightforward to replace.
A lifting trackpad, bowed case or laptop that rocks on the desk. A safety issue — stop charging it and bring it in.
Dead ports, worn connectors, failed cables and charging circuits. All present the same way and need testing to tell apart.
A classic worn or cracked port joint. Usually repairable without replacing the whole board.
Phones that will not last the day or need the cable held just so to charge.
Nothing at all when you press the button. Could be the adapter, the board or the battery — the diagnosis tells us which.
We quote after the free diagnosis, never before — a fixed figure you approve before any work starts. For this job, the things that move the number are:
Most hold up well for three to five years of daily use before capacity drops noticeably. Reaching that point is wear, not a defect — and a replacement cell is usually far cheaper than a new machine.
Almost certainly, and it needs dealing with promptly. A swollen battery pushing up on the trackpad is a fire risk. Stop charging the machine, power it off, and bring it in.
That is exactly what the free diagnosis settles. We test the adapter, the port and the charging circuit separately, so you are not buying a new charger for a board fault or the other way round.
Yes. Glued-in batteries take longer and need care, particularly on MacBooks and thin ultrabooks, but they are a routine job rather than a barrier.
Yes, along with charging ports. Bring the phone in and we will check whether the battery is the actual problem before replacing anything.
Screens, keyboards, batteries and liquid damage on MacBook, iMac and Mac mini — including machines Apple has declared vintage and will no longer service.
Read moreWhether it will not power on at all or simply crawls, we find the actual fault before quoting — and we tell you honestly when a repair is not worth the money.
Read moreThe cheapest fix in computing: an SSD and a memory upgrade turn a machine you were about to replace into one that feels new.
Read moreBased in Frisco, and regularly serving the towns around us.
Free diagnosis and a fixed quote before any work starts. Most repairs finished same or next day.